Sinead reflects on five years of Lotus People

Lotus People celebrated five years in business in August of this year.


2.  When you launched Lotus People five years ago, what were your expectations? 


I always had a five year plan from the beginning, but it felt so far away and out of reach! It’s amazing that we are still here, and still going strong five years in – I’m very proud of the amazing brand and business that is LP! 


3.  What has been most surprising about the journey so far? 


The most surprising thing was how receptive everyone was to a new player in the market – everyone was so supportive from the word go. The business hadn’t even built a reputation and businesses and individuals were willing to trust us and give us a chance, and that is so heartwarming and says a lot about Australians’ ability to support the underdog. We would not have become as well established so quickly, if it weren’t for our early supporters.

 

4.  How has the culture of LP developed over you five years in business? 


Culture has been a key focus from day one. I have always wanted what is projected outwards to be reflected inwards – to be genuine, kind, supportive and able to provide opportunities for people. We continue to do this to this day and have won a number of awards for our internal culture. It is a passion of mine, and I am so proud of our hardworking, committed and wonderful team. 


5.  What have been some of LP’s greatest wins over the years? 


There have been quite a few! It’s been an incredible journey. Being nominated at SEEK’s SARA awards for Best Small Agency in our first year of business was so incredible – to be in a room of heavy weights, when we had only been running for one year so a real “pinch yourself” moment. Four years on from that, in July 2020, we were announced as winners for Number One in Australia for both Candidate and Client Experience, all based on survey feedback. That was absolutely huge and completely unexpected. The competition was stiff, with the top 5 all ranking over 97% NPS score – incredible!! It aligns exactly with why Lotus came to be in the first place – the care factor and people experience. So, to win this five years in was really amazing.

 

6.  What is your fondest memory of the past five years? 


One of my fondest memories was on Day 1 – I will forever remember the feeling of posting our “We are now open for business” LinkedIn post – we had absolutely no idea how it was all going to go, and the reaction was so positive – it was such a memorable day! 


7.  If you could go back in time, what’s one piece of advice you would give yourself five years ago?


Slow down! It was such an incredible journey to get to this point, but running at a million miles an hour can run you into the ground. These days, I need to create space in my life and genuinely have balance, and I don’t think I knew what that was five years ago! 


8.  2020 has been a tough year for us all – what have you been most grateful for this year?



My work family! From my wonderful, committed team, to my diligent Head of Finance, to my shareholders/ business partners offering sage advice and mentorship, I know that 2020 would have been a whole lot harder without them all! 

You may also like...

March 5, 2026
A conversation with Hayley Martin, Executive Search Practice Lead at Lotus People As Lotus People formally launches its Executive Search practice, we sat down with Hayley Martin to talk about what separates a great senior hire from a costly one, what mid-market businesses consistently get wrong, and why she chose to build this here . 
March 5, 2026
A natural next step for Lotus People - Lotus Executive Search , an organic evolution of work we've been doing for years, now delivered with the rigour, discretion, and partnership it deserves.  Leading this practice is Hayley Martin who brings over 20 years of executive search experience, including deep expertise in the not-for-profit sector, membership organisations, and corporate leadership appointments
By Michelle Barrett February 25, 2026
In the ever-evolving world of talent acquisition, reference checks remain a standard practice. However, I've recently asked my network a question: Is bringing two candidates to the reference check stage a fair and ethical practice? The overwhelming consensus from HR professionals, recruiters, and hiring managers is a resounding no . While companies might justify this approach to ensure they make the best hiring decision, the practice has significant drawbacks. The Candidate’s Perspective: False Hope and Strained Relationships For candidates, reference checks often represent the final hurdle before an offer. Being asked to provide references is a hopeful moment—only to discover later that they were simply a “backup” candidate. This leads to: False hope : The process feels misleading if references are strong, but the candidate still doesn’t secure the role due to a small deciding factor. Professional risk : Candidates hesitate to repeatedly ask the same referees for endorsements, fearing it may strain professional relationships or cast doubt on their credibility. Frustration and wasted time : Candidates invest considerable effort in securing references, only to walk away empty-handed. The Referee’s Burden: A Drain on Time and Goodwill Reference checks aren’t just a candidate inconvenience; they also affect referees—often senior professionals taking time out of their busy schedules. Many commenters noted: Referees have limited patience: If a former manager is repeatedly asked for references for the same person without a job offer, they may be reluctant to vouch for them in the future. - A one-sided burden : The hiring company benefits from this additional insight, but referees get little in return other than expecting a favour. The Hiring Manager’s Responsibility: Why This Practice Undermines Decision-Making Some employers argue that reference checks help finalise a tough decision between two equally qualified candidates. However, many experts push back against this rationale: Hiring decisions should be based on direct assessment, not external opinion : As one commenter put it, “You should never put the decision of who best to hire in the hands of someone you don’t know and doesn’t work for your business.” Reference checks are not selection tools : Traditionally, references are a due diligence step , not a deciding factor between multiple candidates. It’s an outdated practice : With many companies now limiting references to basic employment verification, the value of this process is already diminished. So, What’s the Alternative? If reference checks shouldn’t be used to choose between candidates, how should they be utilised?
More Posts